Sore every morning? It's probably not your age. It's your mattress.

Book a free 20-minute sleep consultation with a Certified Sleep Science Coach and find out what a good mattress can do for you. No pressure. Just honest advice and a mattress that gives you a better night's sleep.

5-star rated on Google
Certified sleep science coach
Australian-made
10-year warranty
Alison, Certified Sleep Science Coach and owner of The Mattress Outlet Townsville, in the Townsville showroom giving a thumbs up beside the mattress range
AlisonCertified sleep science coach & founder

You're not getting old. You're just not sleeping properly.

Most people stop noticing a worn-out mattress. They just blame age, stress or a busy life. How many of these are you quietly putting up with?

Waking up soreStiff back, sore neck or aching hips before the day's even started.
The 3pm crashFlat by mid-afternoon and running on caffeine just to get through.
Too hot to sleepThrowing the covers off and tossing all night through the NQ summer.
Woken by your partnerEvery time they roll over or get up, you're wide awake again.
Slept great in a hotelYou came home and looked at your own bed a little differently.
"I'm just getting old"You've blamed your age, when it's really just the bed underneath you.

If you nodded along to even a couple of these, the good news is: a 20-minute conversation can start to fix it.

I was exhausted by mid-afternoon and blamed everything but my bed. A new mattress changed everything. I woke up with energy again.

That's why I started The Mattress Outlet. I'm Alison, a Certified Sleep Science Coach, not a salesperson on commission. I know exactly what it feels like to drag yourself through the day, because that was me. Now I help Townsville families find the bed that finally lets them wake up rested.

Alison WarneFounder & Certified Sleep Science Coach
The Mattress Outlet Townsville showroom, with rows of Australian-made mattresses on display

Come & try out some mattresses

A Sleep Science Coach Consult is a relaxed, one-on-one conversation about how you sleep. It's education-led and matched to you, so you can find the best night's sleep for you.

01

One-on-one, by appointment

No crowds, no queue, no rush. Just you and a coach who actually listens to what's keeping you up.

Private appointment
02

Education, not pressure

We explain support, zoning and cooling in plain English so you can make a confident choice.

Honest advice
03

Matched to your body

We talk through your sleep style, your partner's, and how you feel when you wake up. Then match you to a mattress and let you test it in person.

Matched & tested
Book your free sleep consultation Free · 20 minutes · No obligation

Four simple steps to better sleep

It's easier than you think. Most people are in and out in under half an hour.

1

Request a callback

Tell us a good time and we'll call to lock in an appointment that suits you.

2

Come into the store

Relaxed and by appointment. No crowds, no pressure, park right out front.

3
20 min

Your sleep consult

We talk through your sleep, pain, snoring, and what's been keeping you up.

4

Try it before you decide

Test the mattress matched to your body, in person. No rush, no obligation.

Australian-made pocket-spring mattresses in the Townsville showroom

Built to support better sleep and stay cool through the NQ summer.

Whatever your shape or the way you sleep, the right mattress should hold your spine in line, keep its shape for years, and not cook you at 2am. Here's what we look for.

  • Zoned pocket-spring supportFirmer where you need it, softer where you don't — proper spinal alignment.
  • High-density Australian-made foamsIndependently tested, low-emission, and built not to sag like a cheap box mattress.
  • Reinforced, full-surface edge supportSleep right to the edge and get in and out easily... the whole bed is usable.
  • Individually wrapped springsEach spring moves on its own, so you're not woken every time your partner rolls over.
  • Cooling built for the tropicsBreathable, heat-managing materials so you sleep cool right through summer.
Proper support and a cooler night's sleep, whatever your shape or size.

The calm, expert alternative to the big chains.

A real consult, not a numbers gameOne-on-one with a Certified Sleep Science Coach who genuinely cares about your quality of sleep.
Australian made & premiumQuality components and low-emission, independently tested foams. World's apart from an imported "mattress in a box".
5-star hotel quality, no markupConsistently great value. The right price every day, often 50%+ below big-retailer pricing.
Free local delivery & setupWe deliver free, take your old mattress away, and set up your new bed and adjustable base.
Backed by a 10-year warrantyBuilt to last the distance, and guaranteed for a decade of better sleep.
Locally owned in TownsvilleServicing Townsville and the regions. From real people who live and sleep here too.
Adjustable bed base with a luxury mattress in the Townsville showroom

Adjustable bases aren't just for "old people".

Raise your head, lift your legs, find your zero-gravity sweet spot. It's about comfort and recovery: reading, relaxing, and waking up easier.

Eases back pressure Anti-snore position Better circulation Faster recovery

Townsville families are sleeping better.

Google
Rated 5 stars

"Best sleep I've had in years - and I saved over $1,000."

J
Jasmine R.Google review

"Found The Mattress Outlet online and called Alison, who helped me find a luxury mattress I love - without the luxury price tag. Thanks!"

M
Monica C.Google review

"I love the new mattress. We saved $1,400 and both now wake up feeling 10 years younger."

T
Thomas K.Google review

Still on the fence?

Will a new mattress actually work for me?

That's exactly why we consult first and let you try before you decide. Your coach matches a mattress to your body, your pain and the way you sleep, then you test it in store, no rush. You're choosing with real information, not a guess.

Is this going to be expensive?

We buy direct from Australian factories and pass the saving on — so you get 5-star hotel quality without the big-retailer markup, often 50%+ less for comparable mattresses. A good bed lasts around 10 years, so it works out to cents a night for better sleep.

I've been burned by a bad mattress before.

Completely fair — that's the whole reason we do it this way. A buy-online box mattress can't be tested before it arrives. With us you talk to a coach, lie on the actual mattress, and only decide once it feels right. Plus it's Australian made and backed by a 10-year warranty.

Is the consultation really free?

Yes — completely free and with no obligation. It's a relaxed 20-minute chat by appointment. If you decide a new mattress isn't for you right now, that's absolutely fine. No pressure, ever.

Book your free sleep consultation.

A free, no-pressure 20-minute chat with a Certified Sleep Science Coach. Leave your details and we'll call you back to lock in a time that suits.

  • Free & no obligation. Just honest advice.
  • By appointment. No crowds, no sales floor.
  • Try the right mattress before you decide.
Prefer to call or SMS?0493 314 467

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